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This is under constant
development, Mateys!
If you have a question and don't see it here, please email us at info@piratemod.com
(who knows - maybe your question will be posted here and you can feel
responsible for informing millions!)
How long until
my order gets shipped?
Our standard current time until we ship out an order is 2-10 business
days - that's BUSINESS days me buckos (mon-friday. [we try not to make our overworked crew work on the weekends!] (we're always working to speed up our shipping process - but we
are getting a LOT of orders right now).
We often CAN expedite an order
if you really need it for a special ocassion - please email us and ask
if you NEED it sooner. We also often arrange for special shipping options
for thems what gotta have it now - yarrr!
Note: 2XL & 3XL sizes can *sometimes* take up to an extra week to
ship.
Do You Deliver outside the US?
As sure as Davey Jones is at the bottom o' the Sea - yes!
BUT - the default shipping you will be charged is for ground and that's
pretty slow. We recommend that at checkout you choose the "Global
Priority" option - or email us for other shipping choices.
Can I pay with a money order or check?
Absolutely! Just go through the ordering process online to make sure
you include the correct shipping fees and any applicable sales tax.
Make checks payable to:
Eclectic By Design
Send payment to:
Eclectic By Design's PIRATEMOD
925 Lakeville Street Suite 128
Petaluma, CA, 94952
Do You Have a Size Chart?
Yes - CLICK HERE
What is your Return Policy?
We want you to be 100% happy with your PirateMod purchase! If it doesn't
fit we will exchange it for another size of the same shirt with no restocking
fee whatsoever. If there is anything wrong with the shirt (defective,
wrong) we will refund your purchase upon receipt of the shirt.
However we cannot exchange one product for a different item - only for
size issues.
Is your shop open to the public?
Sorry, but at this time our manufacturing facility is not open to the
public. If you want to see our lines in person please email us and ask
if there is a store near you that carries PirateMod - we're happy to
assist!
Where can I buy PirateMod locally?
See above - if there isn't a store near you that carries our products,
ask them WHY NOT? And then tell us to send them wholesale information!
Some of the models on your site are wearing cool frock coats and
pirate hats - can I buy these things too?
We don't currently stock traditional pirate costuming or weaponry. But
if you check out our links page there are several good sites that have
costume patterns, sell these things, or will even custom design them
for you...for a price, bucko!
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